Returns

All items purchased during the warehouse sale are considered final sale. We do not offer exchanges, returns, or refunds on any warehouse sale items.

Full Price

Arthur Galan offers store credit, exchanges, or refunds via your original payment method for all full-priced clothing, provided that all return conditions are met.

Sale

Sale items are eligible for size exchange or store credit only. Refunds are not available on sale items.

Final Sale

All items marked as Final Sale are considered non-returnable, non-exchangeable, and non-refundable. By purchasing a Final Sale item, you agree that the sale is permanent.

All returned items must satisfy the following conditions:

• Items are in original condition
• Have not been worn, washed, altered, or damaged
• Have all original tags, stickers & packaging

Customers are responsible for all shipping costs of returned goods – except in the case of faulty goods or incorrect supply.

At Arthur Galan AG, each piece undergoes a meticulous inspection process during production to ensure the highest quality standards. Upon receiving your garment, we encourage you to inspect it for any potential defects.

Should you identify any potential faults, please contact our Customer Care team by submitting a returns form for further investigation and assistance. We are committed to ensuring your satisfaction with every Arthur Galan AG garment.

To initiate a return, please contact us using the form below.